The best tool for leaders of change is to understand the predictable, universal sources of resistance in each situation and then strategize around them.

Rosabeth Moss Kanter provided 10 reasons people resist change on Harvard Business Review’s blog.  She teaches at Harvard Business School.  She writes books.  I don’t do either of those things so it would be folly for me to critique her.

However, I see a common denominator in her tips.  Transparency is the key.  Employees don’t need to know all the details but they want to know what’s up and how they fit into the plan.

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